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Old 7 Jul 2009, 01:18 PM   #1
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Default can't burn dvds, pls help!

Am currently using ImgBurn but have also tried using Nero and Tmpgenc.
Have tried burning folders, ISO aswell as just a data DVD and none work.
Have tried about 6 different brands of DVDs, none work!
I can burn CDs fine but just not any DVDs.
I used to be able to burn DVDs fine, I have no idea why i can't now.
It seems to burn the DVD, but when I put it back into the drive it says its an empty DVD.

All firmware is up to date. My drive is a tsstcorp cd/dvdw ts-l532r.
Any advice would be greatly appreciated,
My ImgBurn log is below....


I 12:46:20 ImgBurn Version 2.4.4.0 started!
I 12:46:20 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)
I 12:46:20 Total Physical Memory: 522,732 KB - Available: 277,768 KB
I 12:46:20 Initialising SPTI...
I 12:46:20 Searching for SCSI / ATAPI devices...
I 12:46:20 Found 1 DVD▒RW!
I 12:47:22 Operation Started!
I 12:47:22 Source File: C:\Documents and Settings\User\Desktop\tori.iso
I 12:47:22 Source File Sectors: 1,458,656 (MODE1/2048)
I 12:47:22 Source File Size: 2,987,327,488 bytes
I 12:47:22 Source File Volume Identifier: new dvd
I 12:47:22 Source File Volume Set Identifier: 3AE762F6001641C8
I 12:47:22 Source File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER!
I 12:47:22 Source File Implementation Identifier: ImgBurn
I 12:47:22 Source File File System(s): ISO9660, UDF (1.02)
I 12:47:22 Destination Device: [0:1:0] TSSTcorp CD/DVDW TS-L532R HA04 (D (ATA)
I 12:47:22 Destination Media Type: DVD-RW (Disc ID: MCC 01RW11n9) (Speeds: 2x)
I 12:47:22 Destination Media Sectors: 2,298,496
I 12:47:22 Write Mode: DVD
I 12:47:22 Write Type: DAO
I 12:47:22 Write Speed: MAX
I 12:47:22 Link Size: Auto
I 12:47:22 Lock Volume: Yes
I 12:47:22 Test Mode: No
I 12:47:22 OPC: No
I 12:47:22 BURN-Proof: Enabled
I 12:47:49 Filling Buffer... (20 MB)
I 12:47:50 Writing LeadIn...
I 12:48:00 Writing Session 1 of 1... (1 Track, LBA: 0 - 1458655)
I 12:48:00 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1458655)
W 13:02:41 Waiting for buffers to recover... (LBA: 1187136)
W 13:03:07 Waiting for hard disk activity to reach threshold level...
I 13:03:08 Writing Sectors...
W 13:03:24 Waiting for buffers to recover... (LBA: 1204768)
W 13:03:27 Waiting for hard disk activity to reach threshold level...
I 13:03:28 Writing Sectors...
I 13:06:38 Synchronising Cache...
I 13:07:54 Exporting Graph Data...
I 13:07:54 Graph Data File: C:\Documents and Settings\User\Application Data\ImgBurn\Graph Data Files\TSSTcorp_CD-DVDW_TS-L532R_HA04_TUESDAY-JULY-07-2009_12-47_PM_MCC_01RW11n9_MAX.ibg
I 13:07:54 Export Successfully Completed!
I 13:07:54 Operation Successfully Completed! - Duration: 00:20:32
I 13:07:54 Average Write Rate: 2,611 KB/s (1.9x) - Maximum Write Rate: 3,019 KB/s (2.2x)
I 13:07:54 Cycling Tray before Verify...
W 13:08:15 Waiting for device to become ready...
I 13:08:26 Device Ready!
I 13:08:26 Operation Started!
I 13:08:26 Source Device: [0:1:0] TSSTcorp CD/DVDW TS-L532R HA04 (D (ATA)
I 13:08:26 Source Media Type: DVD-RW (Book Type: DVD-RW) (Disc ID: MCC 01RW11n9) (Speeds: 2x)
I 13:08:26 Image File: C:\Documents and Settings\User\Desktop\tori.iso
I 13:08:26 Image File Sectors: 1,458,656 (MODE1/2048)
I 13:08:26 Image File Size: 2,987,327,488 bytes
I 13:08:26 Image File Volume Identifier: new dvd
I 13:08:26 Image File Volume Set Identifier: 3AE762F6001641C8
I 13:08:26 Image File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER!
I 13:08:26 Image File Implementation Identifier: ImgBurn
I 13:08:27 Image File File System(s): ISO9660, UDF (1.02)
I 13:08:27 Read Speed (Data/Audio): MAX / MAX
E 13:08:27 Session 1, Track 1 is smaller on the disc than it is in the image file.
E 13:08:27 Disc's Track Sectors: 0 (TOC Sectors: 0)
E 13:08:27 Image File's Track Sectors: 1458656 (TOC Sectors: 1458656)
E 13:08:27 Operation Failed! - Duration: 00:00:00
I 13:08:27 Average Verify Rate: N/A - Maximum Verify Rate: N/A
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Old 8 Jul 2009, 03:30 AM   #2
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What kind of stuff are you burning? It looks like buffer recovery keeps kicking in. I found from saving source code trees that if you have lots of subfolders with lots of small files it will drain out the buffer and get a bad burn. If that's what is happening, try creating an ISO from the files first. Then Imgburn can keep up because it's not trying to create the image on the fly.

If it's trouble with everything, try the Nero removal tool and see what happens. Often times Nero doesn't play well with others.

edit: the other possibility is you may not be in DMA mode on the drive. Search How to check for DMA mode on this forum. There should be a step by step.

Last edited by MilesAhead; 8 Jul 2009 at 03:37 AM
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Old 8 Jul 2009, 06:15 AM   #3
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I would also raise the size of my buffer, I think a 20MB buffer is small, I have never used ImgBurn with less than a 40MB buffer and on a few of my machines I keep it set at 192MB.

Have you checked the disc to see if it works, there is times the verify will fail but the disc will play fine, maybe not as often when the buffer is constantly recovering, but it does happen.
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Old 8 Jul 2009, 07:29 AM   #4
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Also seems kind of weird to get buffer underflow burning @2x (at least the log shows only recognizing 2x burn speed.)
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Old 8 Jul 2009, 09:57 AM   #5
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The most important clue in the log is the mid code

Disc ID: MCC 01RW11n9

http://www.videohelp.com/dvdmedia/ve...01rw11n9-2/471

Haven't seen any of those in a long long time
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Old 8 Jul 2009, 10:22 AM   #6
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Don't think I've ever seen 'em. Supposedly he's tried several types... or do they all say that?
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Old 8 Jul 2009, 11:31 AM   #7
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That clue just tells you one thing, try a new blank of modern media and post that log.
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Old 8 Jul 2009, 11:42 AM   #8
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That's funny, Chewy, you posted the exact same link I used to check the mid.

I noticed and thought the same thing Miles, I don't believe I even had that happen when I had a 2x burner. I would like to see if the exact same thing happens with a larger buffer.

So this drive is on an HP Laptop?
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Old 8 Jul 2009, 05:04 PM   #9
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That would be the final nail in the coffin, a slimdrive.
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Old 9 Jul 2009, 04:53 AM   #10
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The whole thing is a tricky business. I was trying to watch a vid I put on DVD+RW 8x and kept getting "unknown disc" in the player. On one PC it burns @4x-8x on the other the burn starts right off @6x then goes to 8x. Turns out if I quick erase before burning that clears it right up. Weird. It must be if I burn on the faster burner then go to the slower because when I first used 'em on the faster burner there was no issue, even though the discs had been written on the slower burner many times. Go figure!
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Old 10 Jul 2009, 08:48 AM   #11
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Hey whats up I am new to the dvd burning and I am trying to use dvd shrink but i keep getting a redundancy at the end of ripping. what am i doing wrong?
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Old 10 Jul 2009, 01:30 PM   #12
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thanks for the advice everyone...

Have been through the "FAQ: The Golden Rules of Burning" and all is good including the DMA settings...

Yeah the drive is on a HP pavilion laptop.

I have actually completely uninstalled NERO now.

Currently I am trying to burn a video DVD, but have also been trying to burn data DVDs to no avail.

I have raised the size of the buffer to 50mb

re: Disc ID: MCC 01RW11n9 - how wierd, I only bought them yesterday as I read the FAQ and it said to use Verbatim discs. I have posted a new log below using a different disc... The 1st log above was from trying to burn an ISO image, this one is trying to burn TS folder...

Still no luck trying to burn a DVD... when I put the it into the player or computer I get ' no disc '.

Thanks again for your help...


I 12:30:11 ImgBurn Version 2.4.4.0 started!
I 12:30:11 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 3)
I 12:30:11 Total Physical Memory: 522,732 KB - Available: 335,244 KB
I 12:30:11 Initialising SPTI...
I 12:30:11 Searching for SCSI / ATAPI devices...
I 12:30:11 Found 1 DVD▒RW!
I 12:32:57 Operation Started!
I 12:32:57 Building Image Tree...
I 12:33:00 Checking Directory Depth...
I 12:33:00 Calculating Totals...
I 12:33:00 Preparing Image...
I 12:33:00 Checking Path Length...
I 12:33:00 Contents: 8 Files, 2 Folders
I 12:33:00 Content Type: DVD Video
I 12:33:00 File System(s): ISO9660, UDF (1.02)
I 12:33:00 Volume Label: new dvd
I 12:33:00 IFO/BUP 32K Padding: Enabled
I 12:33:00 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 12:33:00 TV System: PAL
I 12:33:00 Size: 2,986,708,992 bytes
I 12:33:00 Sectors: 1,458,354
I 12:33:00 Image Size: 2,987,294,720 bytes
I 12:33:00 Image Sectors: 1,458,640
I 12:33:02 Operation Successfully Completed! - Duration: 00:00:04
I 12:33:02 Operation Started!
I 12:33:02 Source File: -==/\/[BUILD IMAGE]\/\==-
I 12:33:02 Source File Sectors: 1,458,640 (MODE1/2048)
I 12:33:02 Source File Size: 2,987,294,720 bytes
I 12:33:02 Source File Volume Identifier: new dvd
I 12:33:02 Source File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER!
I 12:33:02 Source File Implementation Identifier: ImgBurn
I 12:33:02 Source File File System(s): ISO9660, UDF (1.02)
I 12:33:02 Destination Device: [0:1:0] TSSTcorp CD/DVDW TS-L532R HA04 (D (ATA)
I 12:33:02 Destination Media Type: DVD-RW (Disc ID: RITEKW01) (Speeds: 2x)
I 12:33:02 Destination Media Sectors: 2,298,496
I 12:33:02 Write Mode: DVD
I 12:33:02 Write Type: DAO
I 12:33:02 Write Speed: MAX
I 12:33:02 Link Size: Auto
I 12:33:02 Lock Volume: Yes
I 12:33:02 Test Mode: No
I 12:33:02 OPC: No
I 12:33:02 BURN-Proof: Enabled
I 12:33:03 Filling Buffer... (50 MB)
I 12:33:16 Writing LeadIn...
I 12:33:21 Writing Session 1 of 1... (1 Track, LBA: 0 - 1458639)
I 12:33:21 Writing Track 1 of 1... (MODE1/2048, LBA: 0 - 1458639)
I 12:51:56 Synchronising Cache...
I 12:53:12 Exporting Graph Data...
I 12:53:12 Graph Data File: C:\Documents and Settings\User\Application Data\ImgBurn\Graph Data Files\TSSTcorp_CD-DVDW_TS-L532R_HA04_FRIDAY-JULY-10-2009_12-33_PM_RITEKW01_MAX.ibg
I 12:53:12 Export Successfully Completed!
I 12:53:12 Operation Successfully Completed! - Duration: 00:20:10
I 12:53:12 Average Write Rate: 2,618 KB/s (1.9x) - Maximum Write Rate: 2,965 KB/s (2.1x)
I 12:53:12 Cycling Tray before Verify...
I 12:53:24 Waiting for device to become ready...
I 12:53:35 Device Ready!
I 12:53:35 Operation Started!
I 12:53:35 Source Device: [0:1:0] TSSTcorp CD/DVDW TS-L532R HA04 (D (ATA)
I 12:53:35 Source Media Type: DVD-RW (Book Type: DVD-RW) (Disc ID: RITEKW01) (Speeds: 2x)
I 12:53:35 Image File: -==/\/[BUILD IMAGE]\/\==-
I 12:53:35 Image File Sectors: 1,458,640 (MODE1/2048)
I 12:53:35 Image File Size: 2,987,294,720 bytes
I 12:53:35 Image File Volume Identifier: new dvd
I 12:53:35 Image File Application Identifier: IMGBURN V2.4.4.0 - THE ULTIMATE IMAGE BURNER!
I 12:53:35 Image File Implementation Identifier: ImgBurn
I 12:53:35 Image File File System(s): ISO9660, UDF (1.02)
I 12:53:35 Read Speed (Data/Audio): MAX / MAX
E 12:53:35 Session 1, Track 1 is smaller on the disc than it is in the image file.
E 12:53:35 Disc's Track Sectors: 0 (TOC Sectors: 0)
E 12:53:35 Image File's Track Sectors: 1458640 (TOC Sectors: 1458640)
E 12:53:35 Operation Failed! - Duration: 00:00:00
I 12:53:35 Average Verify Rate: N/A - Maximum Verify Rate: N/A
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Old 10 Jul 2009, 02:32 PM   #13
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Do you have anything other than erasable discs to try? They're not the most reliable. One quick thing you might try is erasing the disc first(see my post above about "unknown disc").. but we might get a better idea if you try a DVD-R or DVD+R.
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Old 10 Jul 2009, 02:55 PM   #14
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Under tools, drive, erase disk, full, will do a format of a new RW.
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