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Old 31 May 2006, 03:14 AM   #1
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Default dvd drive wont read or burn

my dvd drive wont read or burn dvds (but works on cds) ive already contacted manufacturer, ran various tests that say drive is working properly and they say its a windows corrupt file from downloading dvd software. i have tried uninstalling drive and that didnt work i looked on microsoft.com to get help on corrupted files but i dont know what im looking for. i got a suggestion to do a system restore, but that would require moving a lot of info over to my E drive (and they told me that it would not be affected, but i am wary as that would be all my music and pictures!)
is this the only possiblility i have left? would this work?
here are a couple logs: imgburn log

I 14:24:27 ImgBurn Version 1.3.0.0 started!
I 14:24:27 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2)
I 14:24:27 Initialising SPTI...
I 14:24:27 Searching for SCSI / ATAPI devices...
I 14:24:27 Found 1 DVD▒RW!
I 14:25:07 Operation Started!
I 14:25:07 Source File: E:\DVD2\CLUBDREAD43_RATED.ISO
I 14:25:07 Source File Sectors: 2,100,617 (MODE1/2048)
I 14:25:07 Source File Size: 4,302,063,616 bytes
I 14:25:07 Source File Volume Identifier: CLUBDREAD43_RATED
I 14:25:07 Source File Implementation Identifier: DVD Shrink
I 14:25:08 Source File UDF Revision: 1.02
I 14:25:08 Destination Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D (ATA)
I 14:25:08 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x)
I 14:25:08 Destination Media Sectors: 2,295,104
I 14:25:08 Write Mode: DVD
I 14:25:08 Write Type: DAO
I 14:25:08 Write Speed: 4x
I 14:25:08 Link Size: Auto
I 14:25:08 Test Mode: No
I 14:25:08 BURN-Proof: Enabled


log


I 14:33:17 ImgBurn Version 1.3.0.0 started!
I 14:33:17 Microsoft Windows XP Media Center Edition (5.1, Build 2600 : Service Pack 2)
I 14:33:17 Initialising SPTI...
I 14:33:17 Searching for SCSI / ATAPI devices...
I 14:33:17 Found 1 DVD▒RW!
I 14:35:11 Operation Started!
I 14:35:11 Source File: E:\WHERE_THE_BUFFALO_ROAM.ISO
I 14:35:11 Source File Sectors: 2,259,266 (MODE1/2048)
I 14:35:11 Source File Size: 4,626,976,768 bytes
I 14:35:11 Source File Volume Identifier: WHERE_THE_BUFFALO_ROAM
I 14:35:11 Source File Implementation Identifier: DVD Shrink
I 14:35:11 Source File UDF Revision: 1.02
I 14:35:11 Destination Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D (ATA)
I 14:35:11 Destination Media Type: DVD+R (Disc ID: MCC-004-00) (Speeds: 4x, 8x, 12x, 16x)
I 14:35:11 Destination Media Sectors: 2,295,104
I 14:35:11 Write Mode: DVD
I 14:35:11 Write Type: DAO
I 14:35:11 Write Speed: 4x
I 14:35:11 Link Size: Auto
I 14:35:11 Test Mode: No
I 14:35:11 BURN-Proof: Enabled
I 14:35:11 Filling Buffer...
I 14:35:22 Writing LeadIn...
I 14:35:47 Writing Image...
W 14:40:37 Failed to Write Sectors 54496 - 54527 - Spindle Servo Failure
W 14:40:37 Retrying (1 of 20)...
W 14:40:37 Retry Failed - No Seek Complete
W 14:40:37 Retrying (2 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (3 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (4 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (5 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (6 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (7 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (8 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (9 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (10 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (11 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (12 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (13 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (14 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (15 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (16 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (17 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (18 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (19 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
W 14:40:37 Retrying (20 of 20)...
W 14:40:37 Retry Failed - Invalid Address For Write
E 14:43:24 Failed to Write Sectors 54496 - 54527 - Spindle Servo Failure
I 14:43:24 Synchronising Cache...
I 14:43:25 Closing Track...
I 14:43:27 Finalising Disc...
E 14:43:33 Failed to Write Image!
E 14:43:33 Operation Failed! - Duration: 00:08:22
I 14:43:33 Average Write Rate: 239 KB/s (0.2x) - Maximum Write Rate: 1,577 KB/s (1.1x)

I 14:25:08 Filling Buffer...
I 14:25:19 Writing LeadIn...
I 14:25:41 Writing Image...
W 14:44:00 Failed to Write Sectors 58272 - 58303 - Unknown (Vendor Unique) (0x80, 0x04)
W 14:44:00 Retrying (1 of 20)...
W 14:44:00 Retry Failed - No Seek Complete
W 14:44:00 Retrying (2 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (3 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (4 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (5 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (6 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (7 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (8 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (9 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (10 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (11 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (12 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (13 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (14 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (15 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (16 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (17 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (18 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (19 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 14:44:00 Retrying (20 of 20)...
W 14:44:00 Retry Failed - Invalid Address For Write
W 16:24:27 Retrying (21)...
W 16:24:27 Retry Failed - Invalid Address For Write
W 16:24:27 Retrying (22)...
W 16:24:27 Retry Failed - Invalid Address For Write
W 16:24:28 Retrying (23)...
W 16:24:28 Retry Failed - Invalid Address For Write
W 16:24:28 Retrying (24)...
W 16:24:28 Retry Failed - Invalid Address For Write
W 16:24:28 Retrying (25)...
W 16:24:28 Retry Failed - Invalid Address For Write
W 16:24:29 Retrying (26)...
W 16:24:29 Retry Failed - Invalid Address For Write
W 16:24:29 Retrying (27)...
W 16:24:29 Retry Failed - Invalid Address For Write
W 16:24:29 Retrying (28)...
W 16:24:29 Retry Failed - Invalid Address For Write
W 16:24:29 Retrying (29)...
W 16:24:29 Retry Failed - Invalid Address For Write
W 16:24:29 Retrying (30)...
W 16:24:29 Retry Failed - Invalid Address For Write
W 16:24:30 Retrying (31)...
W 16:24:30 Retry Failed - Invalid Address For Write
W 16:24:30 Retrying (32)...
W 16:24:30 Retry Failed - Invalid Address For Write
W 16:24:30 Retrying (33)...
W 16:24:30 Retry Failed - Invalid Address For Write
E 16:24:31 Failed to Write Sectors 58272 - 58303 - Unknown (Vendor Unique) (0x80, 0x04)
I 16:24:31 Synchronising Cache...
W 16:24:32 Potential 'WaitImmediateIO' Deferred Error - Power On, Reset, or Bus Device Reset Occurred
I 16:24:41 Closing Track...
I 16:26:44 Finalising Disc...




burn error at 2%

---------------------------
ImgBurn
---------------------------
I/O Error!

Device: [0:0:0] HL-DT-ST DVD+-RW GWA4164B D108 (D (ATA)

ScsiStatus: 0x02
Interpretation: Check Condition

CDB: 2A 00 00 00 D4 E0 00 00 20 00
Interpretation: Write (10) - Sectors: 54496 - 54527

Sense Area: 70 00 04 00 00 00 00 0E 00 00 00 00 09 03 00 00 00 00
Interpretation: Spindle Servo Failure
---------------------------
Retry Cancel
---------------------------


sometimes i can even get it to start, but it always fails at 2%. other times it wont even read the disk, when i open d drive in my computer, it shows nothing. help!
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Old 31 May 2006, 03:59 AM   #2
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It might be that you need to re-install/update your device drivers if they have been corrupted.

It could also mean that your drive is possibly starting to fail.
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Old 31 May 2006, 04:16 AM   #3
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i did check that the drivers are up to date and they are. do you think i used it too much and wore it out? if so what is a good burner to purchase?
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Old 31 May 2006, 05:27 AM   #4
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how many dvd's have you burned?
Any other problems with the computer?

http://forum.imgburn.com/index.php?s...=0&#entry16591

though something was familiar about this post
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Old 31 May 2006, 07:25 AM   #5
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probably burned 25-30 dvds and it does come up with problems-programs not responding, getting frozen up
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Old 31 May 2006, 07:42 AM   #6
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http://www.bustrace.com/products/devfilter.htm

let's see what dell has installed with that media edition, they aren't here so we'll blame it all on them
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Old 31 May 2006, 09:46 AM   #7
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so you want me to run that program? it says it can cause data loss or corruption. should i do it even tho the drive is probably already messed up? i dont want to mess anything else up!
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Old 31 May 2006, 11:58 AM   #8
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I had a problem with my burner, wouldn't read or play DVDs but would play CDs. Unistalled and reinstalled drivers, ran all the tests, said it was working properly, ect... Finally called HP they had me do all the same things I had already done and they thought it to be the laser gone bad. Sounds familiar to what is happening to you. Luckily mine was still under warranty. I maybe had burned 20 or so on it. My other burner has probably burn't 100 so I don't thing you used your's too much!!

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Old 31 May 2006, 12:32 PM   #9
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Quote:
it says it can cause data loss or corruption. should i do it even tho the drive is probably already messed up? i dont want to mess anything else up
bull hockey as colonel potter said(mash) where did you read that?
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Old 1 Jun 2006, 06:17 AM   #10
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Quote:
Originally Posted by Chewy
bull hockey as colonel potter said(mash) where did you read that?
it says that on the download page and then a warning comes up when i try try to run it
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Old 1 Jun 2006, 06:27 AM   #11
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The web page has no warnings, it's safe, very safe, and the other is the standard new windows security warning(SP2).
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