Digital Video Forums  

Go Back   Digital Video Forums > Other > Archive (Closed) > Boycotts/Protests/Petitions/Rants

 
 
LinkBack Thread Tools Search this Thread Rate Thread Display Modes
Old 29 Dec 2005, 05:54 PM   #1
Junior Member
Junior Member
 
Join Date: Dec 2005
Posts: 19
Angry-2 JVC Sucks in all ways

Hi ,
I'm so pissed at JVC I could just spit. Their tech support phone numbers put you in a loop, where you hit 4, then 4 again, then 4 again, and4 somemore, and you get know where. They have released a product with virtually no support, I'm speaking od the GZ-MG40. I regret buying this piece of crap.
You go to remove the video from the camera, and the only thing on the screen is "USB Mass Storage". Well the owners book doesn't explain this, nor can you find the info on their web site. I'd love to take this camcorder and give it right back to JVC, they sure have dropped the ball with this.
If anyone can shed some light on this issue that would be great, but I had to vent.
urslow is offline  
Old 29 Dec 2005, 09:36 PM   #2
Super Moderator
 
anonymez's Avatar
 
Join Date: Mar 2004
Posts: 5,525
Default

see your original thread. firewire should do the trick

i agree, most tech support lines are unsatisfactory
__________________
"What were the things in Gremlins called?" - Karl Pilkington

anonymez is offline  
Old 30 Dec 2005, 04:13 AM   #3
Demigod of Digital Video
 
LT. Columbo's Avatar
 
Join Date: Nov 2004
Location: Los Angeles, CA
Posts: 10,671
Default

nothing worse than lite-on tech. better off asking a drunk gorrilla for assistance.
__________________
"One day men will look back and say I gave birth to the 20th Century". Jack The Ripper - 1888
Columbo moments...
"Double Shock" "The Greenhouse Jungle" "Swan Song" FORUM RULES
"You try to contrive a perfect alibi, and it's your perfect alibi that's gonna hang ya."
(An Exercise In Fatality, 1974)


LT. Columbo is offline  
Old 30 Dec 2005, 01:54 PM   #4
Junior Member
Junior Member
 
Join Date: Dec 2005
Posts: 19
Default

Again I called tech support today and I'll tell you what, they certainly don't go beyond that damn script they are given to try and help you. I explained my issue to the agent, and I answered each of her questions, and she says, well it seems you are doing everything right. Try another computer, and if that doesn't work we'll have you mail it in under warranty. I resolved the problem, but the point remains they won't deviate from their canned responses at all.
urslow is offline  
Old 30 Dec 2005, 03:40 PM   #5
Demigod of Digital Video
 
LT. Columbo's Avatar
 
Join Date: Nov 2004
Location: Los Angeles, CA
Posts: 10,671
Default

in my tenure i've learned (for the most part) you're better off using the net and a good forum like here for help with stuff like this.
LT. Columbo is offline  
Old 30 Dec 2005, 05:25 PM   #6
Super Moderator
 
anonymez's Avatar
 
Join Date: Mar 2004
Posts: 5,525
Default

i have never ever called tech support for any product i have ever owned. only once, with an asus motherboard, and i was just making sure the warranty was still good. the answer to that question is usually in their script
anonymez is offline  
Old 30 Dec 2005, 09:33 PM   #7
Junior Member
Junior Member
 
Join Date: Dec 2005
Posts: 19
Default

I agree, but I wasn't getting any replies, and we know sometimes that happens. But then I also figured that the holidays had something to do with it.
urslow is offline  
Old 4 Jan 2006, 10:11 AM   #8
Member
Member
 
Join Date: Jan 2006
Posts: 84
Default

Tech support phone lines are terrible. Im talking about internet companies, hardware companies, software companies ect. Like you said above.. they follow their script and make up bull so you can just call back again. They are garbage in everyway.
splean is offline  
 

Bookmarks


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
dvd playback on jvc failing alwinjc Blank Media and Burning 3 20 Jan 2005 07:40 AM
DV Capture from JVC GR-DVX to PC? Pixelskin General Discussions 1 22 Oct 2004 07:38 PM
Need Hack: JVC RX-DV31SL Power_Of_Zero DVD Encoding and Playback 0 12 Mar 2004 06:15 PM
Jvc Xv-511bk blackhawk66 Playback 5 21 Jan 2002 07:23 PM



All times are GMT +10. The time now is 12:07 PM.

Kirsch designed by Andrew & Austin


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright © 1999 - 2018 Digital Digest

Visit DivXLand   Visit dvdloc8.com