DVD Author burning problem

[Cowboy99]

Hi,wondered if you'd be able to help me with something that's driving me mad. I've been using DVD Author v 1.06 for about 2 years now,& have had no problems burning discs. Recently i tried a trial version of v3,& since then,i've had an error when trying to burn discs. Now version 1.06 Files burn to the output folder fine,but when i go to write the disc,i get a dvd drive internal error message flag up,as below: The trial version of Version 3 worked fine for a week,but now just says the disc is completed immediately after hitting write disc.The disc is blank though. any ideas? have tried google,etc,but have come up blank. My Firmware on my drive (NEC DVD RW 3500AG) is upto date,& all cables are correctly fitted. it appeared a bit of a co-incidence it went after installing a trial version of v 3,& i haven't installed any other software recently. apologies if this appears in the wrong section,& thanks to everyone in advance for any help you may be able to give.

[Chewy]

welcome to the forum

the trial version only works for 14 days if registered online then kills the program

[Cowboy99]

Thanks Chewy,but i am still within the 14 day trial. It worked fine 2 days ago,& now kaput. v 1.06 actually gave me an error as in my last post,but version 3 just says the disc is completed AS SOON as i hit the write disc button,as below: ican then click hit "write disk" as many times as i like,without anything actually being written to the disc. The vertabrim dvd-r discs i use showed up OK,gave me the correct speed options,etc,but just will not burn. I did notice though, when i popped the blank dvd in,the windows drive said Blank CD,which i hadn't noticed before.. apologies if i may have posted this in the wrong forum,but i just wondered if anyone had come across this problem before & i obviously need advice to solve it. Many thanks in advance!

[Chewy]

have you tried another burning program to verify that your drive still works

[Cowboy99]

Thanks for the reply,chewy. I was starting to think maybe my burner had had it,but then i tried Nero to make a dvd,& everything burns fine. Just seems to be a prob with TMPGEnc v 3,so it's definetly some sort of software issue. I un-installed both Nero & TMPEGNc 3 & re-installed a clean install,& nothing's changed. I actually did a test with a Vertabrim DVD +RW this morning,& although the erase tool works fine,it won't actually burn anything. Same goes with the Vertabrim -R media discs. I don't use any other software to author dvds,& i haven't installed anything new recently.It worked fine up until a few days ago,& now it's driving me up the wall!

[Chewy]

Download Imgburn, if you stick with burning dvd's you'll need it sooner or later

post a nero log

let's gather some more data

[Cowboy99]

Thank,Chewy.

Here is my succesful Nero Log,done on a DVD +RW:


====== *** NeroAPI, History File *** ======
* My name & serial removed *

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17/07/2002 09:20:56
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 28/07/2004 16:51:12
Nero version: 6.6.0.1
Recorder: <_NEC DVD_RW ND-3500AG> Version: 2.16 - HA 1 TA 0 - 6.6.0.1
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <_NEC DVD_RW ND-3500AG>Version: 2.16 - HA 1 TA 0 - 6.6.0.1
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3200827A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : _NEC DVD_RW ND-3500AG atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
_NEC DVD_RW ND-3500AG D: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 511MB (523808kB)
Free physical memory: 152MB (156092kB)
Memory in use : 70 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

11.8.2007
UDF/ISO compilation
21:52:32 #1 Phase 112 File dlgbrnst.cpp, Line 1853
DVD-Video files reallocation started

21:52:32 #2 Phase 114 File dlgbrnst.cpp, Line 1853
DVD-Video files reallocation completed (no file modified)

21:52:32 #3 Text 0 File Isodoc.cpp, Line 6165
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

21:52:32 #4 Phase 111 File dlgbrnst.cpp, Line 1853
DVD-Video files sorted

21:52:32 #5 Text 0 File Reader.cpp, Line 127
Reader running

21:52:32 #6 Text 0 File Writer.cpp, Line 122
Writer _NEC DVD_RW ND-3500AG running

21:52:32 #7 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

21:52:32 #8 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

21:52:32 #9 Text 0 File Burncd.cpp, Line 3117
Turn on Disc-at-once, using DVD media

21:52:32 #10 Text 0 File DlgWaitCD.cpp, Line 256
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1779775 (395:30.25, 3476MB)

21:52:32 #11 Text 0 File DlgWaitCD.cpp, Line 268
Write in overburning mode: NO (enabled: CD)

21:52:32 #12 Text 0 File DlgWaitCD.cpp, Line 2309
Recorder: _NEC DVD_RW ND-3500AG, Media type: DVD+RW
Disc Manufacturer ID: MKM, Media Type ID: A02, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

21:52:32 #13 Text 0 File DlgWaitCD.cpp, Line 430
>>> Protocol of DlgWaitCD activities: <<<
=========================================

21:52:32 #14 Text 0 File ThreadedTransferInterface.cpp, Line 844
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1779776 (1779776) = #1779776/395:30.26
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1779776 blocks [_NEC DVD_RW ND-3500AG]
--------------------------------------------------------------

21:52:32 #15 Text 0 File ThreadedTransferInterface.cpp, Line 1047
Prepare recorder [_NEC DVD_RW ND-3500AG] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3644981248, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1779776 | lead-out | 1 | 0x00 | 0x41

21:52:32 #16 Phase 24 File dlgbrnst.cpp, Line 1853
Caching of files started

21:52:32 #17 Text 0 File Burncd.cpp, Line 4003
Cache writing successful.

21:52:32 #18 Phase 25 File dlgbrnst.cpp, Line 1853
Caching of files completed

21:52:32 #19 Phase 36 File dlgbrnst.cpp, Line 1853
Burn process started at 4x (5,540 KB/s)

21:52:32 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2497
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

21:52:32 #21 Text 0 File Cdrdrv.cpp, Line 8281
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+RW (9), Part Version: 2
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: re-writable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 1 h
Disc Manufacturer ID: MKM.....
Media type ID: A02
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 57
Media Specific [16..63]:
00 00 01 4D 4B 4D 00 00 - 00 00 00 41 30 32 00 39 ...MKM.....A02.9
23 00 94 79 64 02 20 00 - 9C 7A 6C 02 20 00 9A 7B #..yd....zl....{
68 02 20 12 12 10 E0 00 - F0 00 00 00 00 00 00 00 h...............

21:52:32 #22 SCSI -1065 File Cdrdrv.cpp, Line 1178
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03AF5000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x06 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

21:52:32 #23 SCSI -1065 File Cdrdrv.cpp, Line 1178
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03AF5000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x06 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

21:52:32 #24 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 11:14,874 (674874ms) -> OK

21:52:32 #25 Text 0 File DVDPlusRW.cpp, Line 632
Start write address at LBA 0
DVD high compatibility mode: Yes

22:03:10 #26 Text 0 File WriterStatus.cpp, Line 116
<_NEC DVD_RW ND-3500AG> start writing Lead-Out at LBA 1779776 (1B2840h), lenght 0 blocks

22:03:10 #27 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

22:03:12 #28 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 0:00,000 (0ms) -> OK

22:03:12 #29 SCSI -1065 File Cdrdrv.cpp, Line 1178
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03AF5000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x06 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

22:03:12 #30 SCSI -1065 File Cdrdrv.cpp, Line 1178
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x03AF5000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0xFA 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x06 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x20 0x00

22:03:12 #31 Text 0 File dlgbrnst.cpp, Line 1711
Set remaining time: 0:00,000 (0ms) -> OK

22:03:12 #32 Phase 37 File dlgbrnst.cpp, Line 1853
Burn process completed successfully at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 27/03/2007 08:55:32
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 17/07/2002 08:53:02
File 'Drivers\PXHELP20.SYS': Ver=3.00.43J, size=36624 bytes, created 27/03/2007 08:55:31 (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 03/08/2004 22:59:44 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

====== *** Nero-Burning Rom, History File *** ======

looking at a example Nero log file,isn't there supposed to be a 2nd BUS type in the first bit? (after adapter driver?)

Thanks once more for your help.

[Chewy]

your firmware is way out of date, that would keep any newer media from burning.

download 2.1B, that will get us up to the latest in your line

http://forum.rpc1.org/dl_firmware.php?download_id=1904

boot into safe mode and update

after rebooting take one of your problem blanks and put it in and copy and paste the right hand side window from imgburn

[Cowboy99]

Hi Chewy..i've actually solved my own problem.

After succesful burns with both Nero & Imgburn,i decided to burn the same video file with TmPGEnc. To my suprise,it burnt!

feeling pleased with myself,i decided to burn a new project. Then the same problem occured-disc saying "completed" as soon as i hit the Write button.

It was here i had some progress.

I decided i to C & p the files from my new project in the default My Documents/DVD folder to the folder i'd succesfully burnt from.
But i got an inaccessible command from windows (Couldn't even copy).

I soon realised that any video file in a folder in my C drive burnt fine,yet
any new project in the tmpgenc default my document/DVD folder wouldn't.

Strange,eh?

Then it dawned on me that about six months ago,i'd made my documents & settings folder PRIVATE,to keep my files safely away from the wife (who's also an administrator),& the kidlet,who also has an account.

I removed this,& bingo,TMPGEnc now burns succesfully from the default folder it sets up in My Documents.

I don't know why this makes a difference (as it worked fine the other day WITH the folder contents private),but hey at least TMPGEnc is working again.

i suppose i could always change the default folder in TMPGEnc to somewhere on the C Drive & have my files private again.

Thanks for your time & input chewy,much appreciated.