Help With Sony DRX-800UL Burner Problem

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  • MAXIMUS01CAN
    Member
    Member
    • Dec 2003
    • 91

    Help With Sony DRX-800UL Burner Problem

    Howdy,

    Received a new Sony DRX-800UL external drive for xmas as my old Sony DRU-510A was starting to konk out. So I uninstalled my old Nero and installed the new Nero V 6.6.0.14 and started backing up around 10 or 15 of my discs that my old burner would not recognize any more. I hadn't had a chance to watch any of the backups and didn't think anything of it as the old burner burned flawlessly. So when my daughter came home from university and watched 3 of the backed up movies and they all started freezing an hour or so into the movie........ So I updated the firmware from KYO4 to KYO6 from the sony download section, backed up the flawed disc again with DVDShrink and burned another copy using the new burner with the same end result. It started freezing at pretty much exactly the same point. So I ran that point of the movie using the same files in DVDShrink preview window and it played flawlessly so I figured that DVDShrink wasn't the culprit. So I then burned another disc with the same files using my old DRU-510A and watched prior to the point of where the initial discs were freezing and it played flawlessly right through to the end..... I'm using the firewire connection and in Nero Burning Rom it sees the burner as a DRU-800A which is the sister internal version of the external burner I have. I'm not sure what else to check or do The new burner is burning the media at 4x as that's the max for the media I have right now because that's all the old burner can handle. Is there anything else I should look into? Just an extra note, Device manager shows the new drive as a Sony iLINK DRIVE IEEE 1394 SBP2 DEVICE so that all looks okay to me. My box is a 1.7G w/ 768M SDRam which should be sufficient. The only thing I can say different about the two is that the new burner seems to burn the 4X discs faster than the old burner although I can't say that for sure. Any help would be appreciated.

    Thanks in advance,
    Max
  • jmet
    Super Moderator
    • Nov 2002
    • 9432

    #2
    If your backup freezes, stutters, skips, or has some pixelation, it is more than likely due to poor quality media being used. Cheap media is poorly manufactured around the edge of the disc, hence the reason why it mostly skips or freezes from the middle toward the end of the movie. The two main things to consider first are:

    1. Is it cheap media that you are using? (ie. some off brand you bought at a local computer store/fair, even a store like Circuit City or Best Buy sells cheap low quality media.)

    2. How fast are you burning? - Burn no faster than 4X, might have to go down to 2X with really cheap media.

    Also, are you using adhesive labels on your back ups? If so, try removing the labels (if you can) and playing them again. Go here for more info on why not to use labels. - http://forum.digital-digest.com/show...threadid=28604

    You can go here for some other possible solutions: http://forum.digital-digest.com/show...threadid=44912


    Also try lowering outcome the "Target DVD size".

    Open DVD Shrink. Click "Edit", then "Preferences". On the first tab at the top in the drop down box, change it from "DVD-5 (4.7GB) to "Custom" and enter a number of 4200MB (4464MB is burning to the edge of the disc, you want to stay away from the edge as the edge of cheap media (disc's) are poorly manufactured). Screen Shot Below:

    Comment

    • Chewy
      Super Moderator
      • Nov 2003
      • 20967

      #3

      Comment

      • MAXIMUS01CAN
        Member
        Member
        • Dec 2003
        • 91

        #4
        Just wondering what these responses are referring to? I've seen both of them in a search and I don't think they address the problem I have at all. What it boils down to is my old burner produced a backup perfectly while my new drive makes the backup freeze using same files, same media, same burning software and same procedure..........The above information would be relevant if I could not burn a satisfactory backup, but that's not the case. Can't tell from the above post if I'm supposed to post a log of the burn file or something....... but If that's the case then here it is and thanks for the help

        Max

        Windows XP 5.1
        IA32
        WinAspi: -
        ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 9:35:32 AM
        Nero Version: 6.6.0.14
        Internal Version: 6, 6, 0, 14d

        Recorder: <SONY DVD RW DRU-800A> Version: KY06 - HA 2 TA 2 - 6.6.0.14
        Adapter driver: <> HA 2
        Drive buffer : 2048kB
        Bus Type : default (0) -> ATAPI, detected: ?
        CD-ROM: <HL-DT-ST CD-ROM GCR-8481B>Version: 1.06 - HA 1 TA 0 - 6.6.0.14
        Adapter driver: <atapi> HA 1

        === Scsi-Device-Map ===
        DiskPeripheral : WDC WD400BB-75DEA0 atapi Port 0 ID 0 DMA: On
        DiskPeripheral : ST3120022A atapi Port 0 ID 1 DMA: On
        CdRomPeripheral : HL-DT-ST CD-ROM GCR-8481B atapi Port 1 ID 0 DMA: Off
        CdRomPeripheral : SONY DVD RW DRU-510A atapi Port 1 ID 1 DMA: On

        === CDRom-Device-Map ===
        HL-DT-ST CD-ROM GCR-8481B E: CDRom1
        SONY DVD RW DRU-510A F: CDRom2
        SONY DVD RW DRU-800A G: CDRom0
        =======================

        AutoRun : 1
        Excluded drive IDs:
        WriteBufferSize: 83886080 (0) Byte
        ShowDrvBufStat : 0
        BUFE : 0
        Physical memory : 767MB (785712kB)
        Free physical memory: 404MB (414324kB)
        Memory in use : 47
        Uncached PFiles: 0x0
        Use Inquiry : 1
        Global Bus Type: default (0)
        Check supported media : Disabled (0)

        14.1.2006
        UDF/ISO compilation
        7:45:07 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
        DVD-Video files reallocation started

        7:45:07 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
        DVD-Video files reallocation completed (no file modified)

        7:45:07 PM #3 Text 0 File Isodoc.cpp, Line 6314
        Iso document burn settings
        ------------------------------------------
        Determine maximum speed : FALSE
        Simulate : FALSE
        Write : TRUE
        Finalize CD : TRUE
        Multisession : FALSE
        Burning mode : DAO
        Mode : 1
        ISO Level : 1 (Max. of 11 = 8 + 3 char)
        Character set : ISO 9660
        Joliet :FALSE
        Allow pathdepth more than 8 directories : TRUE
        Allow more than 255 characters in path : TRUE
        Write ISO9660 ;1 file extensions : TRUE

        7:45:07 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
        DVD-Video files sorted

        7:45:07 PM #5 Text 0 File Reader.cpp, Line 127
        Reader running

        7:45:07 PM #6 Text 0 File Writer.cpp, Line 122
        Writer SONY DVD RW DRU-800A running

        7:45:07 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3297
        First writeable address = 0 (0x00000000)

        7:45:07 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3297
        First writeable address = 0 (0x00000000)

        7:45:07 PM #9 Text 0 File Burncd.cpp, Line 3230
        Turn on Disc-At-Once, using DVD media

        7:45:08 PM #10 Text 0 File DlgWaitCD.cpp, Line 267
        Last possible write address on media: 2298495 (510:46.45, 4489MB)
        Last address to be written: 2286111 (508:01.36, 4465MB)

        7:45:08 PM #11 Text 0 File DlgWaitCD.cpp, Line 279
        Write in overburning mode: NO (enabled: CD)

        7:45:08 PM #12 Text 0 File DlgWaitCD.cpp, Line 2433
        Recorder: SONY DVD RW DRU-800A, Media type: DVD-R
        Disc Manufacturer: RITEKG - 04
        Disc Application Code: 64, Disc Physical Code: 193

        7:45:08 PM #13 Text 0 File DlgWaitCD.cpp, Line 445
        >>> Protocol of DlgWaitCD activities: <<<
        =========================================

        7:45:08 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
        Setup items (after recorder preparation)
        0: TRM_DATA_MODE1 ()
        2 indices, index0 (150) not provided
        original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
        relocatable, disc pos for caching/writing not required/ required, no patch infos
        -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [SONY DVD RW DRU-800A]
        --------------------------------------------------------------

        7:45:08 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1043
        Prepare recorder [SONY DVD RW DRU-800A] for write in CUE-sheet-DAO
        DAO infos:
        ==========
        MCN: ""
        TOCType: 0x00; Session Closed, disc fixated
        Tracks 1 to 1:
        1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""
        DAO layout:
        ===========
        __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
        0 | lead-in | 0 | 0x41 | 0x00
        0 | 1 | 0 | 0x41 | 0x00
        0 | 1 | 1 | 0x41 | 0x00
        2286112 | lead-out | 1 | 0x41 | 0x00

        7:45:08 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
        Caching of files started

        7:45:08 PM #17 Text 0 File Burncd.cpp, Line 4114
        Cache writing successful.

        7:45:08 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
        Caching of files completed

        7:45:08 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832
        Burn process started at 4x (5,540 KB/s)

        7:45:08 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2643
        Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

        7:45:08 PM #21 Text 0 File DVDR.cpp, Line 2316
        Recording mode: Sequential Recording Mode

        7:45:08 PM #22 Text 0 File Mmc.cpp, Line 21592
        Set BUFE: Power-Burn -> ON , Adapt writespeed to disc : ON

        7:45:08 PM #23 Text 0 File DVDR.cpp, Line 2470
        Start write address at LBA 0
        DVD high compatibility mode: Yes

        7:45:08 PM #24 Text 0 File Cdrdrv.cpp, Line 8821
        ---- DVD Structure: Physical Format Information (00h) ----
        Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
        Book Type: DVD-R (2), Part Version: 5
        Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
        Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
        Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
        Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
        End Physical Sector Number of Data Area: 26127F h
        End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
        Data in Burst Cutting Area (BCA) does not exist
        Start sector number of the current Border-Out: 0 h
        Start sector number of the next Border-In: 0 h
        Media Specific [16..63]:
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
        00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

        7:45:47 PM #25 Text 0 File Cdrdrv.cpp, Line 1288
        19:45:47.532 - SONY DVD RW DRU-800A\H2 T2 : Queue again later

        8:00:01 PM #26 Text 0 File WriterStatus.cpp, Line 116
        <SONY DVD RW DRU-800A > start writing Lead-Out at LBA 2286112 (22E220h), lenght 0 blocks

        8:00:01 PM #27 Text 0 File ThreadedTransfer.cpp, Line 228
        all writers idle, stopping conversion

        8:00:01 PM #28 Text 0 File DVDR.cpp, Line 2708
        EndDAO: Last written address was 2286111

        8:00:26 PM #29 Phase 37 File dlgbrnst.cpp, Line 1832
        Burn process completed successfully at 4x (5,540 KB/s)


        Existing drivers:
        File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 6/30/2005 5:21:35 PM (Prassi/Veritas driver for win 2K)
        File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 7/16/2003 1:24:25 PM (Adapter driver for src)

        Registry Keys:
        HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
        Last edited by MAXIMUS01CAN; 16 Jan 2006, 01:52 AM.

        Comment

        • Chewy
          Super Moderator
          • Nov 2003
          • 20967

          #5
          there's a whole lot of clues in these logs, does your computer have usb2?

          that burn was with the firewire? onboard or pci card?

          Comment

          • MAXIMUS01CAN
            Member
            Member
            • Dec 2003
            • 91

            #6
            Yes I have USB2, just thought that firewire was more stable. Not sure about the Firewire status, but I bought the card and plugged into the motherboard from a slot in the back of the box. What are you seeing?
            Last edited by MAXIMUS01CAN; 16 Jan 2006, 04:56 AM.

            Comment

            • MAXIMUS01CAN
              Member
              Member
              • Dec 2003
              • 91

              #7
              Any feedback?

              Comment

              • Chewy
                Super Moderator
                • Nov 2003
                • 20967

                #8
                does the drive have usb2 capability, it might pay to check that out
                as I don't trust some firewire drivers
                Firewire is better, but your card might be in the wrong slot.

                everything esle in the log checks out ok, with the possible exception
                of the

                Existing drivers:
                File 'Drivers\PXHELP20.SYS': Ver=2.03.18a, size=20576 bytes, created 6/30/2005 5:21:35 PM (Prassi/Veritas driver for win 2K)
                File 'Drivers\atapi.sys': Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 7/16/2003 1:24:25 PM (Adapter driver for src)

                Comment

                • MAXIMUS01CAN
                  Member
                  Member
                  • Dec 2003
                  • 91

                  #9
                  Yes, you can run either USB2 or Firewire. Maybe I'll do a switcheroo and run the same test again and see if there's any improvement. As far as the firwire card, I've been using it now for probably 3 years to capture all my digital video from my camcorder and it seems to have worked just fine.........just another tidbit if info.

                  Thanks for the help,
                  Max
                  Last edited by MAXIMUS01CAN; 17 Jan 2006, 01:37 AM.

                  Comment

                  • Chewy
                    Super Moderator
                    • Nov 2003
                    • 20967

                    #10
                    that would narrow the problem down considerably

                    Comment

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