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  • bigggt
    Junior Member
    Junior Member
    • Jul 2004
    • 34

    Burning problems

    Hi i have been using nero forever but just got a new HP7170pc and am having all kinds of trouble burning

    the dvd burner is an HP DVD Writer 640c with Es04 firmware

    i just bought a pack of tayio Yuden printable dvd's(which are supposed to be top notch) and all iget is coasters

    I see there is a new firmware out for this burner but i don't know where to begin on how to do the firware upgrade(did one a while ago on older PC) and it was a nightmare

    anyway i checked and DMA is on,i also have dvdplus which came with the PC and imgburn installed ,this wouldn't be the problem would it.

    please help
  • LT. Columbo
    Demigod of Digital Video
    • Nov 2004
    • 10671

    #2
    new firmware JS04


    next time
    "One day men will look back and say I gave birth to the 20th Century". Jack The Ripper - 1888
    Columbo moments...
    "Double Shock" "The Greenhouse Jungle" "Swan Song" FORUM RULES
    "You try to contrive a perfect alibi, and it's your perfect alibi that's gonna hang ya."
    (An Exercise In Fatality, 1974)


    Comment

    • smkymntgrl
      Digital Video Technician
      Digital Video Technician
      • Feb 2005
      • 449

      #3
      I'm no expert but I installed new firmware for my burner no problem. I used decrypter (tools>drive>check for firmware updates) it took me to the Firmware page, found my firmware and then followed the directions. I flashed mine in safe mode (just because I was paranoid) and had no problems. I was worried about doing it but it was quite easy. I was having trouble burning newer media ex. 16x when I had been using 8x. The firmware update seemed to do the trick.

      Smkymntgrl

      Check for Firmware Updates HERE.
      Read THIS to Find Out How to Find and Post Your Nero Log.
      READ the Golden Rules of Burning.


      Knowledge Speaks, But Wisdom Listens
      - Jimi Hendrix

      Comment

      • bigggt
        Junior Member
        Junior Member
        • Jul 2004
        • 34

        #4
        thanks guys

        Comment

        • bigggt
          Junior Member
          Junior Member
          • Jul 2004
          • 34

          #5
          Any other suggestions becuase after the firware upgrade i still can't burn anything

          Comment

          • soup
            Just Trying To Help
            • Nov 2005
            • 7524

            #6
            Please post the log from your burn or if you used Dvd Decrypter in file mode, please post that log.

            Comment

            • locoeng
              Who Farted?
              • Dec 2005
              • 2509

              #7
              Have you taken a look at these?


              "I refuse to have a battle of wits with an unarmed person. It's not fair to you and no challenge for us."
              Walt Kelly

              Comment

              • bigggt
                Junior Member
                Junior Member
                • Jul 2004
                • 34

                #8
                @ locoeng

                thats where i have been reading for the past few hours trying to figure it out

                i am not sure where the log begins so here it goes

                Windows XP 5.1
                IA32
                WinAspi: -
                ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 7:35:34 PM
                Nero Version: 6.6.0.16
                Internal Version: 6, 6, 0, 16b

                Recorder: <HP DVD Writer 640c> Version: JS04 - HA 0 TA 0 - 6.6.0.16
                Adapter driver: <atapi> HA 0
                Drive buffer : 2048kB
                Bus Type : default (0) -> ATAPI, detected: ATAPI
                CD-ROM: <IDE-DVD DROM6216 >Version: HD07 - HA 0 TA 1 - 6.6.0.16
                Adapter driver: <atapi> HA 0

                === Scsi-Device-Map ===
                CdRomPeripheral : HP DVD Writer 640c atapi Port 0 ID 0 DMA: On
                CdRomPeripheral : IDE-DVD DROM6216 atapi Port 0 ID 1 DMA: On
                DiskPeripheral : ST3250823AS atapi Port 1 ID 0 DMA: On

                === CDRom-Device-Map ===
                HP DVD Writer 640c E: CDRom0
                IDE-DVD DROM6216 F: CDRom1
                =======================

                AutoRun : 1
                Excluded drive IDs:
                WriteBufferSize: 83886080 (0) Byte
                ShowDrvBufStat : 0
                BUFE : 0
                Physical memory : 1022MB (1046952kB)
                Free physical memory: 560MB (574164kB)
                Memory in use : 45
                Uncached PFiles: 0x0
                Use Inquiry : 1
                Global Bus Type: default (0)
                Check supported media : Disabled (0)

                9.4.2006
                UDF/ISO compilation
                6:59:47 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
                DVD-Video files reallocation started

                6:59:47 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
                DVD-Video files reallocation completed (no file modified)

                6:59:47 PM #3 Text 0 File Isodoc.cpp, Line 6356
                UDF document burn settings
                ------------------------------------------
                Determine maximum speed : FALSE
                Simulate : TRUE
                Write : TRUE
                Finalize CD : TRUE
                Multisession : FALSE
                Burning mode : DAO
                Mode : 1
                UDF Mode : UDF/ISO bridge
                UDF Revision : 1.02
                UDF Partition Type : physical
                ISO Level : 1 (Max. of 11 = 8 + 3 char)
                Character set : ISO 9660
                Joliet :FALSE
                Allow pathdepth more than 8 directories : TRUE
                Allow more than 255 characters in path : TRUE
                Write ISO9660 ;1 file extensions : TRUE

                6:59:47 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
                DVD-Video files sorted

                6:59:47 PM #5 Text 0 File Reader.cpp, Line 127
                Reader running

                6:59:47 PM #6 Text 0 File Writer.cpp, Line 122
                Writer HP DVD Writer 640c running

                6:59:47 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
                First writeable address = 0 (0x00000000)

                6:59:47 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
                First writeable address = 0 (0x00000000)

                6:59:47 PM #9 Text 0 File Burncd.cpp, Line 3233
                Turn on Disc-At-Once, using DVD media

                6:59:47 PM #10 Text 0 File DlgWaitCD.cpp, Line 270
                Last possible write address on media: 2298495 (510:46.45, 4489MB)
                Last address to be written: 2286111 (508:01.36, 4465MB)

                6:59:47 PM #11 Text 0 File DlgWaitCD.cpp, Line 282
                Write in overburning mode: NO (enabled: CD)

                6:59:47 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483
                Recorder: HP DVD Writer 640c, Media type: DVD-R
                Disc Manufacturer: TYG02 -
                Disc Application Code: 64, Disc Physical Code: 193

                6:59:47 PM #13 Text 0 File DlgWaitCD.cpp, Line 448
                >>> Protocol of DlgWaitCD activities: <<<
                =========================================

                6:59:47 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
                Setup items (after recorder preparation)
                0: TRM_DATA_MODE1 ()
                2 indices, index0 (150) not provided
                original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
                relocatable, disc pos for caching/writing not required/ required, no patch infos
                -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [HP DVD Writer 640c]
                --------------------------------------------------------------

                6:59:47 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
                Prepare recorder [HP DVD Writer 640c] for write in CUE-sheet-DAO
                DAO infos:
                ==========
                MCN: ""
                TOCType: 0x00; Session Closed, disc fixated
                Tracks 1 to 1:
                1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""
                DAO layout:
                ===========
                __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
                0 | lead-in | 0 | 0x41 | 0x00
                0 | 1 | 0 | 0x41 | 0x00
                0 | 1 | 1 | 0x41 | 0x00
                2286112 | lead-out | 1 | 0x41 | 0x00

                6:59:48 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
                Caching of files started

                6:59:48 PM #17 Text 0 File Burncd.cpp, Line 4120
                Cache writing successful.

                6:59:48 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
                Caching of files completed

                6:59:48 PM #19 Phase 32 File dlgbrnst.cpp, Line 1832
                Simulation started at 8x (11,080 KB/s)

                7:00:03 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
                Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

                7:00:03 PM #21 Text 0 File DVDR.cpp, Line 2379
                Recording mode: Sequential Recording Mode

                7:00:03 PM #22 Text 0 File Mmc.cpp, Line 21708
                Set BUFE: Buffer underrun protection -> ON

                7:00:03 PM #23 Text 0 File DVDR.cpp, Line 2534
                Start write address at LBA 0
                DVD high compatibility mode: Yes

                7:00:03 PM #24 Text 0 File Cdrdrv.cpp, Line 8862
                ---- DVD Structure: Physical Format Information (00h) ----
                Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
                Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
                Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
                Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
                Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
                Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
                End Physical Sector Number of Data Area: 0 h
                End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
                Data in Burst Cutting Area (BCA) does not exist
                Start sector number of the current Border-Out: 0 h
                Start sector number of the next Border-In: 0 h
                Media Specific [16..63]:
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

                7:08:43 PM #25 Text 0 File WriterStatus.cpp, Line 116
                <HP DVD Writer 640c > start writing Lead-Out at LBA 2286112 (22E220h), lenght 0 blocks

                7:08:43 PM #26 Text 0 File ThreadedTransfer.cpp, Line 228
                all writers idle, stopping conversion

                7:08:43 PM #27 Text 0 File DVDR.cpp, Line 2774
                EndDAO: Last written address was 2286111

                7:09:35 PM #28 Phase 33 File dlgbrnst.cpp, Line 1832
                Simulation completed successfully at 8x (11,080 KB/s)

                7:09:36 PM #29 Phase 36 File dlgbrnst.cpp, Line 1832
                Burn process started at 8x (11,080 KB/s)

                7:09:36 PM #30 Text 0 File ThreadedTransferInterface.cpp, Line 2654
                Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

                7:09:36 PM #31 Text 0 File DVDR.cpp, Line 2379
                Recording mode: Sequential Recording Mode

                7:09:36 PM #32 Text 0 File Mmc.cpp, Line 21708
                Set BUFE: Buffer underrun protection -> ON

                7:09:36 PM #33 Text 0 File DVDR.cpp, Line 2534
                Start write address at LBA 0
                DVD high compatibility mode: Yes

                7:09:36 PM #34 Text 0 File Cdrdrv.cpp, Line 8862
                ---- DVD Structure: Physical Format Information (00h) ----
                Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
                Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
                Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
                Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
                Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
                Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
                End Physical Sector Number of Data Area: 0 h
                End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
                Data in Burst Cutting Area (BCA) does not exist
                Start sector number of the current Border-Out: 0 h
                Start sector number of the next Border-In: 0 h
                Media Specific [16..63]:
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

                7:24:08 PM #35 SCSI -1135 File Cdrdrv.cpp, Line 1434
                SCSI Exec, HA 0, TA 0, LUN 0, buffer 0x04430000
                Status: 0x04 (0x01, SCSI_ERR)
                HA-Status 0x00 (0x00, OK)
                TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
                Sense Key: 0x03 (KEY_MEDIUM_ERROR)
                Sense Code: 0x0C
                Sense Qual: 0x00
                CDB Data: 0x2A 0x00 0x00 0x1C 0x75 0x20 0x00 0x00 0x20 0x00 0x00 0x00
                Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12
                0x00 0x00 0x00 0x00 0x0C 0x00

                7:24:08 PM #36 CDR -1135 File Writer.cpp, Line 311
                Write error

                7:24:08 PM #37 Text 0 File ThreadedTransfer.cpp, Line 228
                all writers idle, stopping conversion

                7:24:09 PM #38 Text 0 File ThreadedTransfer.cpp, Line 222
                conversion idle, stopping reader

                7:24:09 PM #39 Text 0 File DVDR.cpp, Line 2774
                EndDAO: Last written address was 1864991

                7:24:09 PM #40 Phase 38 File dlgbrnst.cpp, Line 1832
                Burn process failed at 8x (11,080 KB/s)


                Existing drivers:
                File 'Drivers\PXHELP20.SYS': Ver=2.03.27a, size=20576 bytes, created 26/01/2005 12:03:00 PM (Prassi/Veritas driver for win 2K)
                File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 10/08/2004 8:00:00 AM (Adapter driver for rec)

                Registry Keys:
                HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

                ====== *** Nero-Burning Rom, History File *** ======

                i also tried with imgburn and it also fails

                Comment

                • locoeng
                  Who Farted?
                  • Dec 2005
                  • 2509

                  #9
                  Last possible write address on media: 2298495 (510:46.45, 4489MB)
                  Last address to be written: 2286111 (508:01.36, 4465MB)
                  Burning a bit too close to the edge, reset your target size to 4300 in either Recode or DVD Shrink, whichever you happen to be using.

                  Simulation started at 8x (11,080 KB/s)
                  Back your burn speed down to 4X until you get a good burn and then you can start stepping up the speed if you want.

                  DVD high compatibility mode: Yes
                  Turn off high compatability mode with the DVD-R's and see if you can get a successful burn.
                  Nero Version: 6.6.0.16
                  Better late than never, sorry just noticed this...try version 6.6.0.18 here

                  Media Specific [16..63]:
                  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                  An upgrade to the new Nero may fix this error, it means that your drive isn't seeing your media correctly...there should be more numbers here other than zeroes.


                  "I refuse to have a battle of wits with an unarmed person. It's not fair to you and no challenge for us."
                  Walt Kelly

                  Comment

                  • bigggt
                    Junior Member
                    Junior Member
                    • Jul 2004
                    • 34

                    #10
                    Hi

                    after trying all the above still couldn't get it to work so i reinstalled windows and know all seems good

                    can there be a conflict with burning programs, i don't know if i want to put nero back on

                    Comment

                    • LT. Columbo
                      Demigod of Digital Video
                      • Nov 2004
                      • 10671

                      #11
                      try imgburn.
                      "One day men will look back and say I gave birth to the 20th Century". Jack The Ripper - 1888
                      Columbo moments...
                      "Double Shock" "The Greenhouse Jungle" "Swan Song" FORUM RULES
                      "You try to contrive a perfect alibi, and it's your perfect alibi that's gonna hang ya."
                      (An Exercise In Fatality, 1974)


                      Comment

                      • bigggt
                        Junior Member
                        Junior Member
                        • Jul 2004
                        • 34

                        #12
                        thanks i do use Imgburn for movies but was wondering about the other stuff(data) but i can try and use sonic MyDvd that came with the PC

                        Comment

                        • bigggt
                          Junior Member
                          Junior Member
                          • Jul 2004
                          • 34

                          #13
                          understanding Nero log

                          Hi i posted in another thread that i was having a lot of trouble and in my log i was told by locoeng that this part of the log should have more then 0,s

                          Media Specific [16..63]:
                          00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                          00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                          00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

                          anyway after trying so many different things i took the pc back and they replaced the drive and everything seems to be working now but the new log looks like this

                          Media Specific [16..63]:
                          00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
                          00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
                          00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

                          does this seem better,should there be more numbers instead of the 0's ,don't really know what it means

                          confused is all

                          thanks

                          Comment

                          • Gary D
                            Lord of Digital Video
                            Lord of Digital Video
                            • Dec 2005
                            • 2266

                            #14
                            Have you updated your Nero?

                            Have you updated your firmware for your burner?

                            What type of discs are these?
                            Gary D

                            Comment

                            • Miss Marple
                              Dithering old maid
                              • Nov 2005
                              • 957

                              #15
                              Looks as you are using -R or -RW discs?

                              Comment

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