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Thread: Cannot burn DVD-Rs but can burn CD-Rs fine

  1. #1
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    Default Cannot burn DVD-Rs but can burn CD-Rs fine

    Hi guys,

    This is really frustrating me!

    to cut things short, the drive cannot burn DVD-Rs

    1) my drive can copy and burn CD-Rs fine with no problems
    2) my drive can read DVDs
    3) I have upgraded my firmware to the latest version of the drive
    4) I have updated my SATA drivers for my motherboard
    5) tried two different brands of media
    6) I have RMAed the drive back to the supplier, but it got returned as No Fault Found (drive is a Plextor 760SA)

    Windows XP 5.1
    IA32
    WinAspi: -

    NT-SPTI used
    Nero Version: 7.0.1.2
    Internal Version: 7, 0, 1, 2

    Recorder: <PLEXTOR DVDR PX-760A> Version: 1.04 - HA 1 TA 3 - 7.0.1.2
    Adapter driver: <IDE> HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: <PLEXTOR DVDR PX-760A >Version: 1.04 - HA 1 TA 3 - 7.0.1.2
    Adapter driver: <IDE> HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 1 DMA: On
    DiskPeripheral : HDS722525VLAT80 atapi Port 1 ID 1 DMA: On
    CdRomPeripheral : PLEXTOR DVDR PX-760A 1.04 viasraid Port 2 ID 2 DMA: Off
    CdRomPeripheral : LO8512X YED205M 2.0B vaxscsi Port 4 ID 0 DMA: Off

    === CDRom-Device-Map ===
    PLEXTOR DVDR PX-760A F: CDRom3
    LO8512X YED205M G: CDRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1048044kB)
    Free physical memory: 200MB (205564kB)
    Memory in use : 80 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    21.9.2006
    ISO compilation
    12:27:37 #1 Text 0 File Isodoc.cpp, Line 6411
    Iso document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : FALSE
    Multisession : TRUE
    Multisession type: : Start multisession
    Burning mode : DAO
    Mode : 1
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : TRUE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    12:27:37 #2 Text 0 File ThreadedTransfer.cpp, Line 525
    ReadBuffer-Pipe got 262144KB of Memory

    12:27:37 #3 Text 0 File Reader.cpp, Line 124
    Reader running

    12:27:37 #4 Text 0 File Writer.cpp, Line 113
    Writer F: PLEXTOR DVDR PX-760A running

    12:27:37 #5 ISO9660GEN -11 File Geniso.cpp, Line 3312
    First writeable address = 0 (0x00000000)

    12:27:37 #6 Text 0 File Burncd.cpp, Line 3302
    Turn on Disc-At-Once, using DVD media

    12:27:37 #7 Text 0 File DlgWaitCD.cpp, Line 279
    Last possible write address on media: 2298495 (510:46.45, 4489MB)
    Last address to be written: 2082639 (462:48.39, 4067MB)

    12:27:37 #8 Text 0 File DlgWaitCD.cpp, Line 291
    Write in overburning mode: NO (enabled: CD)

    12:27:37 #9 Text 0 File DlgWaitCD.cpp, Line 2578
    Recorder: PLEXTOR DVDR PX-760A, Media type: DVD-R
    Disc Manufacturer: SONY16 - D1
    Disc Application Code: 64, Disc Physical Code: 193

    12:27:37 #10 Text 0 File DlgWaitCD.cpp, Line 458
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    12:27:37 #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2082640 (2082640) = #2082640/462:48.40
    relocatable, disc pos for caching/writing not required/ required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2082640 blocks [F: PLEXTOR DVDR PX-760A]
    --------------------------------------------------------------

    12:27:37 #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [F: PLEXTOR DVDR PX-760A] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc not fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4265246720, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2082640 | lead-out | 1 | 0x41 | 0x00

    12:27:58 #13 Text 0 File SCSIPassThrough.cpp, Line 58
    Error on LockVolume: Access is denied.


    12:27:58 #14 Text 0 File SCSIPassThrough.cpp, Line 119
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    12:27:58 #15 Text 0 File Cdrdrv.cpp, Line 9597
    SPTIDismountVolume not successfull

    12:28:18 #16 Text 0 File SCSIPassThrough.cpp, Line 58
    Error on LockVolume: Access is denied.


    12:28:18 #17 Phase 24 File dlgbrnst.cpp, Line 1725
    Caching of files started

    12:28:18 #18 Text 0 File Burncd.cpp, Line 4132
    Cache writing successful.

    12:28:18 #19 Phase 25 File dlgbrnst.cpp, Line 1725
    Caching of files completed

    12:28:18 #20 Phase 36 File dlgbrnst.cpp, Line 1725
    Burn process started at 12x (16,620 KB/s)

    12:28:18 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    12:28:18 #22 Text 0 File DVDR.cpp, Line 2580
    Recording mode: Sequential Recording Mode for Multisession

    12:28:18 #23 Text 0 File MMC.cpp, Line 21611
    Set BUFE: BURN-Proof -> ON

    12:28:18 #24 Text 0 File DVDR.cpp, Line 2735
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    12:28:18 #25 Text 0 File Cdrdrv.cpp, Line 8411
    ---- DVD Structure: Physical Format Information (00h) ----
    Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    End Physical Sector Number of Data Area: 26127F h
    End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
    Data in Burst Cutting Area (BCA) does not exist
    Start sector number of the current Border-Out: 0 h
    Start sector number of the next Border-In: 0 h
    Media Specific [16..63]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:28:27 #26 Text 0 File Cdrdrv.cpp, Line 1197
    12:28:27.046 - F: PLEXTOR DVDR PX-760A : Queue again later

    12:28:41 #27 Text 0 File Cdrdrv.cpp, Line 1197
    12:28:41.562 - F: PLEXTOR DVDR PX-760A : Queue again later

    12:29:05 #28 SPTI -500 File SCSIPassThrough.cpp, Line 323
    F: CdRom3: SCSIStatus(x00) WinError(1117) NeroError(-500)
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x055f0000: Len x10000
    0x22 00 20 00 00 00 00 00 00 20 00 18 00 00 00 00
    0x18 00 69 03 1A 0D 01 15 04 02 00 00 01 00 00 01
    0x01 00 22 00 13 00 00 00 00 00 00 13 00 08 00 00

    12:29:08 #29 SPTI -1114 File SCSIPassThrough.cpp, Line 323
    F: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1114)
    Sense Key: 0x06 (KEY_UNIT_ATTENTION)
    Sense Code: 0x29
    Sense Qual: 0x00
    CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
    Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
    Buffer x066bb200: Len x10000
    0x22 00 20 00 00 00 00 00 00 20 00 18 00 00 00 00
    0x18 00 69 03 1A 0D 01 15 04 02 00 00 01 00 00 01
    0x01 00 22 00 13 00 00 00 00 00 00 13 00 08 00 00

    12:29:08 #30 CDR -1114 File Writer.cpp, Line 302
    Reset occurred
    F: PLEXTOR DVDR PX-760A

    12:29:08 #31 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    12:29:08 #32 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    12:29:08 #33 Text 0 File DVDR.cpp, Line 2978
    EndDAO: Last written address was 31

    12:29:08 #34 Phase 133 File dlgbrnst.cpp, Line 1725
    Writing short lead-out

    12:29:08 #35 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 12x (16,620 KB/s)


    Existing drivers:

    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

  2. #2
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    welcome

    lets fix that DMA

    :
    PLEXTOR DVDR PX-760A 1.04 viasraid Port 2 ID 2 DMA: Off
    http://forum.digital-digest.com/show...threadid=44808

    2:29:08 #35 Phase 38 File dlgbrnst.cpp, Line 1725
    Burn process failed at 12x (16,620 KB/s)
    slow down your burn to 4x
    "One day men will look back and say I gave birth to the 20th Century". Jack The Ripper - 1888
    Columbo moments...
    "Double Shock" "The Greenhouse Jungle" "Swan Song" FORUM RULES
    "You try to contrive a perfect alibi, and it's your perfect alibi that's gonna hang ya."
    (An Exercise In Fatality, 1974)



  3. #3
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    Quote Originally Posted by LT. Columbo View Post
    welcome

    lets fix that DMA

    :
    http://forum.digital-digest.com/show...threadid=44808


    slow down your burn to 4x
    Thanks for the quick reply mate

    I did try and follow that URL, but not sure if SATA controllers have that option enabled. When I first enabled my SATA controller through the BIOS though I get this



    I have tried everywhere to search for these damn drivers and they all display the same error, even the ones on the disk, could this be the problem do you think?

    thanks for the welcome, I got this forum address from google when typing in the error

  4. #4
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    Is this configured correctly though?

    DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 0 DMA: On
    DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 1 DMA: On
    DiskPeripheral : HDS722525VLAT80 atapi Port 1 ID 1 DMA: On
    CdRomPeripheral : PLEXTOR DVDR PX-760A 1.04 viasraid Port 2 ID 2 DMA: Off
    CdRomPeripheral : LO8512X YED205M 2.0B vaxscsi Port 4 ID 0 DMA: Off

    The plextor on port 2 ID 2? shouldnt it be ID 0 to be a master?

    I look for guidence from the guru of SCSI maps Chewy.

  5. #5
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    I dont understand why its coming up as SCSI as well

    Even if it burns CD-Rs fine, do you still think its a SATA problem?

    god this is really annoying me

  6. #6
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    do you still think its a SATA problem?
    that's usually the problem and from your nero log we have a steep mountain to climb or a long row to hoe.

  7. #7
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    Quote Originally Posted by Chewy View Post
    that's usually the problem and from your nero log we have a steep mountain to climb or a long row to hoe.

    how you mean, you need more info?

  8. #8
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    let's start with your mobo model and the driver version for the sata

    sata was designed for hard drives not dvd burners, you seem to have the opposite

  9. #9
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    Yeah im starting to regret getting a SATA burner now. I have got a old Socket 754 MSI Motherboard for a Athlon 64

    Model: MSI K8T Neo

    SATA info
    5.1.2600.220
    17/10/2003
    VIA Technologies, Inc

    I could try and burn it in Vista RC1, but not too sure if Vista supports any burning programs yet

  10. #10
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    you have to set bios right? and use the generic sata drivers?

    or try these?
    http://www.msi.com.tw/program/suppor...UID=496&kind=1
    Last edited by Chewy; 22 Sep 2006 at 06:07 AM

  11. #11
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    Tried them drivers above, still got the same problem

    I think I need to try it in another machine thats got SATA ports, when I look at the disc after its failed, sometimes it gets stuck on "leading out disc" or somethiing, and theres a big miscolored circle on the disc, not right from the inside, but about a cm from the inside if that makes sense?

  12. #12
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    try using imgburn, I don't trust nero 7 that much?

    burn at 8x

  13. #13
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    tried that, still not working
    I went into tesat mode in imgburn and ended up getting over 63 write errors. Surley the drive must be ****ed?

  14. #14
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    that via south bridge chipset should support that sata plex?

    we need to check the bios version and bios settings
    Last edited by Chewy; 22 Sep 2006 at 12:28 PM

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