My DVD player won't read my DVD-Rs... going nuts.

[Leo7]

Hello! I'm not really sure if I'm asking in the right category, but I don't really see where my problem is (wheter it's a hardware or software related issue). Well anyway, here it goes:

Almost 2 years ago, I bought a new computer wich came with a DVD recorder (said to record any type of media, including dual layer). I used a DVD-R the first time I burnt a movie on a DVD, and the recording went just fine. The DVD could be read in my computer (I think I was using CloneDVD at that time). The thing is whenever I took the disc to my standalone DVD Player (the one plugged to the TV), it would just eject it. It would try to read for a few seconds, and then eject it. I did a few more trials with no success, and somehow ended up trying with a DVD+R, and this worked wonderfully. So I decided that either my player or my burner could only handle DVD+Rs and that was that. I was never much of DVD burning maniac anyway.

However, I have been planning to start making a DVD library at home, and I've recently run out of DVD+Rs, and these are quite hard to get around where I live. People only have DVD-R, and they all keep saying to me that +R are useless and that I must be doing something wrong. Probably.

Besides, both my DVD Player, an X-View RG-959 and my DVD burner, apparently an ATAPI DVD DD 2X16X4X16; claim to be hable to handle both -R and +R. When I bought them, both also claimed to be multi-region, but I'm not that sure about that. Whatsmore, I have played many DVD-Rs in my DVD player, either rented or recorded by friends.

I have done two more trials with DVD-Rs today, one using Nero 6 and the other using DVDDecrypter. Both work on my PC, neither work on the DVD player.

Maybe it has something to do with the regions? But shouldn't that have been fixed by DVDDecyrpter? I'm really not sure if I'm doing something awfully wrong, all the burning programs I used didn't have that many options to fiddle with.

This last time I've been using Verbatim discs, but I haven't had any luck with other brands either.

I don't know, I'm going crazy... I would really appreciate it if anybody could provide some insight... Thank you very much.

Leo.


P.S: Here's the Nero Infotool report:

Nero InfoTool 3.07

Drive Information
------------------
Drive : ATAPI DVD DD 2X16X4X16
Type : DVD±R/RW DL Recorder
Firmware Version : G7H9
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific :
Drive Letter : D:\
Location : 0:0
Mechanism : Tray
Read Speed : 40 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : No
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 4
Changes User : 4
Changes Vendor : 4

Disc Information (D:\)
-------------------
Type : - no disc inserted -


Drive Information
------------------
Drive : NERO IMAGEDRIVE2
Type : DVD-ROM Drive
Firmware Version : 2.26
Buffer Size : 512 KB
Date : ?
Serial Number
Vendor Specific :
Drive Letter : E:\
Location : 4:0
Mechanism : Tray
Read Speed : 8 X
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : No
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : No
Write CD-RW : No
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : No
Mount Rainier : No
SolidBurn : No
Modes : n/a

Region Protection Control : RPC II
Region : None
Changes User : 5
Changes Vendor : 4

Disc Information (E:\)
-------------------
Type : DVD Video (DVD-R)
Capacity : 4.13 GB
Layers : 1
Version : 1
Disc Size : 12 cm
Video Format : NTSC 4:3 (Mpeg 2, 720x480)
Region(s) : All
Play Time : 69 minutes (01:09:43)

File System : ISO9660, UDF
Title : NEW
Date : 22 November 2006
Publisher : n/a
Application : NERO BURNING ROM


Drive Information
------------------
Drive : RX3193B LRD294H
Type : DVD-ROM Drive
Firmware Version : 1.0
Buffer Size : 512 KB
Date : ?
Serial Number
Vendor Specific :
Drive Letter : G:\
Location : 5:0
Mechanism : Tray
Read Speed : 8 X
Write Speed : n/a

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : Yes
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : No
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : No
Write CD-RW : No
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : No
Mount Rainier : No
SolidBurn : No
Modes : n/a

Region Protection Control : RPC II
Region : None
Changes User : 5
Changes Vendor : 4

Disc Information (G:\)
-------------------
Type : DVD-ROM
Capacity : 4.28 GB
Layers : 1
Version : 1
Disc Size : 12 cm

File System : ISO9660, Joliet
Title : TombRaiderLegend
Date : 21 March 2006
Publisher : Eidos
Application : Nero Burning ROM


Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: ATAPI DVD DD 2X16X4X16
Type : CD-Rom Drive
DMA : On
Autorun : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: WDC WD2000JD-00HBB0
Type : Disk Drive
DMA : On

Adapter 3
---------
Description : Primary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices

Adapter 4
---------
Description : Secondary IDE Channel

Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices

Adapter 5
---------
Description : Unknown Adapter

Driver
Description : System32\Drivers\imagedrv.sys
Company : Ahead Software AG
Version : 2.29.0.0 built by: WinDDK
Description : NERO IMAGEDRIVE SCSI miniport

Attached Devices
Description : ID 0 (0): NERO IMAGEDRIVE2 2.26
Type : CD-Rom Drive
Autorun : On

Adapter 6
---------
Description : Unknown Adapter

Driver
Description : \SystemRoot\System32\Drivers\dtscsi.sys
Company : n/a
Version : n/a
Description : n/a

Attached Devices
Description : ID 0 (0): RX3193B LRD294H 1.0
Type : CD-Rom Drive
Autorun : On



Hardware Information
--------------------
CPU : Intel Pentium 4 processor 3200 MHz
Bus Speed : 200 MHz
Motherboard : Intel D915GUX
System :
BIOS : Intel EV91510A.86A.0213.2004.0609.1722
Memory : 1024 MB (3ns)
Sound : Realtek HD Audio rear output
Video : NVIDIA GeForce 6600


ASPI Information
----------------
System ASPI : ASPI is not installed

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.74 164112 bytes November 02, 2004

[Chewy]

that's a benq 1620 and should burn verbatims very well at 8X

your firmware is way out of date
you need G7V9 for your oem model

http://forum.rpc1.org/dl_firmware.php?download_id=1905

after extracting boot into safe mode and update the empty drive

you can use nero infotool to get us the mid code(manufacturer id) after the firmware update on those dvd-r's

your standalone may just not like dvd-r's, whether the maker claims it does or not

get us a new burn log of a dvd-r after the firmware upgrade

[Leo7]

OK, I'll try that. Just one silly question... should my burner have Benq written somewhere? Because it doesn't...

I'll let you know as soon as I manage.

Thank you very much!

[Leo7]

Oh and I forgot, my standalone player does read DVD-R... It's read hundreds of them, from my local rent-store and recorded by friends.

[Chewy]

http://www.iomagic.com/Firmware/FirmwareDownload.html

even the iomagic one's are benqs

your firmware is what tells me which firmware to use

G7H9>G7K9, G7L9, G7M9, G7T9, G7V9

see the sequence of the numbering

[Leo7]

Oh, ok. Thanks for clearing that up.

So... it's done. Just upgraded it. Here's the new Infotool report (is that what you mean by burn log?):

Nero InfoTool 3.07
Drive Information
------------------
Drive : ATAPI DVD DD 2X16X4X16
Type : DVD±R/RW DL Recorder
Firmware Version : G7V9
Buffer Size : 2 MB
November 02, 2004

[Leo7]

Oh, the drivers' section of the Infotool report just won't fit in a post, please let me know if you need any specific part.

Thanks again.

[Chewy]

well the info tool won't give a disk id report

another tool cdspeed
disc info will

Nero CD-DVD Speed: Disc Info
Basic Information
Disc type: : DVD+R
Book Type : DVD+R
Manufacturer: : unknown
MID : YUDEN000 T02 (000)
Write speeds: : 4 X - 8 X - 8.0 X - 12 X
Blank Capacity : 4.38 GB
: 4482 MB
: 4700375040 bytes

this part will tell us if the new firmware see the dvd-r's right

to post a burn log see this guide

http://forum.digital-digest.com/showthread.php?t=67507

[Leo7]

OK, here's my last burn log. Anyway, remember that the DVD-R I burn do work in my computer. And I'll post right back the result of my Nero CD-DVD Speed report.

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\ARCHIV~1\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 02/11/2004 12:54:32 p.m.
NT-SPTI used
Nero Version: 6.6.1.4
Internal Version: 6, 6, 1, 4d
Recorder: <ATAPI DVD DD 2X16X4X16> Version: G7H9 - HA 1 TA 0 - 6.6.1.4
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <ATAPI DVD DD 2X16X4X16>Version: G7H9 - HA 1 TA 0 - 6.6.1.4
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : ATAPI DVD DD 2X16X4X16 atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD2000JD-00HBB0 atapi Port 1 ID 0 DMA: On
CdRomPeripheral : NERO IMAGEDRIVE2 2.26 imagedrv Port 4 ID 0 DMA: Off
CdRomPeripheral : RX3193B LRD294H 1.0 dtscsi Port 5 ID 0 DMA: Off
=== CDRom-Device-Map ===
ATAPI DVD DD 2X16X4X16 D: CDRom0
NERO IMAGEDRIVE2 E: CDRom1
RX3193B LRD294H G: CDRom2
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1022MB (1047272kB)
Free physical memory: 552MB (566232kB)
Memory in use : 45
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
22.11.2006
Burn DVD Image
03:44:59 p.m. #1 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 81920KB of Memory

03:44:59 p.m. #2 Text 0 File Reader.cpp, Line 124
Reader running

03:44:59 p.m. #3 Text 0 File Writer.cpp, Line 122
Writer ATAPI DVD DD 2X16X4X16 running

03:44:59 p.m. #4 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as DAO.
DAOI:
MediaCatalogNumber = ''
TocType = 0x00
Finalized = 1
First/Last Track = 1 / 1
1: ISRC = ''
Blocksize = 2048
TrackMode = 'TRM_DATA_MODE1'
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 4294705152
CUES:
0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=00:00.00 ( 0) RecDep=0x00
1: Ctrl=0x41 Trk= 1 (0x01) Index=00 Start=00:00.00 ( 0) RecDep=0x00
2: Ctrl=0x41 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
3: Ctrl=0x41 Trk=110 (0xAA) Index=01 Start=466:00.24 ( 2097024) RecDep=0x00
MTYP: Mediumtype = DVD (old format) (0x1C)
Image file name: <C:\Documents and Settings\Familia Basilico\Escritorio\DVD\reauthor\framed1.nrg>

03:44:59 p.m. #5 Text 0 File Burncd.cpp, Line 3305
Turn on Disc-At-Once, using DVD media

03:44:59 p.m. #6 Text 0 File DlgWaitCD.cpp, Line 281
Last possible write address on media: 2297887 (510:38.37, 4488MB)
Last address to be written: 2097023 (466:00.23, 4095MB)

03:44:59 p.m. #7 Text 0 File DlgWaitCD.cpp, Line 293
Write in overburning mode: NO (enabled: CD)

03:44:59 p.m. #8 Text 0 File DlgWaitCD.cpp, Line 2612
Recorder: ATAPI DVD DD 2X16X4X16, Media type: DVD-R
Disc Manufacturer: MCC 03 - RG20
Disc Application Code: 64, Disc Physical Code: 193

03:44:59 p.m. #9 Text 0 File DlgWaitCD.cpp, Line 459
>>> Protocol of DlgWaitCD activities: <<<
=========================================

03:44:59 p.m. #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) not provided
original disc pos #0 + 2097024 (2097024) = #2097024/466:0.24
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2097024 blocks [ATAPI DVD DD 2X16X4X16]
--------------------------------------------------------------

03:44:59 p.m. #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [ATAPI DVD DD 2X16X4X16] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4294705152, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2097024 | lead-out | 1 | 0x41 | 0x00

03:44:59 p.m. #12 Text 0 File SCSIPassThrough.cpp, Line 38
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

03:44:59 p.m. #13 Text 0 File SCSIPassThrough.cpp, Line 83
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

03:45:00 p.m. #14 Phase 36 File dlgbrnst.cpp, Line 1685
Burn process started at 4x (5.540 KB/s)

03:45:00 p.m. #15 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

03:45:00 p.m. #16 Text 0 File DVDR.cpp, Line 2707
Recording mode: Sequential Recording Mode

03:45:00 p.m. #17 Text 0 File DVDR.cpp, Line 2863
Start write address at LBA 0
DVD high compatibility mode: Yes

03:45:00 p.m. #18 Text 0 File Cdrdrv.cpp, Line 8647
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

03:59:29 p.m. #19 Text 0 File WriterStatus.cpp, Line 116
<ATAPI DVD DD 2X16X4X16> start writing Lead-Out at LBA 2097024 (1FFF80h), lenght 0 blocks

03:59:29 p.m. #20 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

03:59:29 p.m. #21 Text 0 File DVDR.cpp, Line 3103
EndDAO: Last written address was 2097023

04:00:15 p.m. #22 Phase 37 File dlgbrnst.cpp, Line 1685
Burn process completed successfully at 4x (5.540 KB/s)

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 19/05/2006 06:16:24 p.m.
File 'Drivers\PXHELP20.SYS': Ver=3.00.33a, size=36528 bytes, created 25/08/2006 12:47:00 a.m. (Prassi/Veritas driver for win 2K)
File 'Drivers\InCDfs.SYS': Ver=4, 3, 20, 1, size=101504 bytes, created 25/07/2005 11:53:28 a.m. (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDpass.SYS': Ver=4, 3, 20, 1, size=29696 bytes, created 25/07/2005 11:53:04 a.m. (InCD4 driver for win NT/2K/XP)
File 'Drivers\InCDrec.SYS': Ver=4, 3, 20, 1, size=8704 bytes, created 25/07/2005 11:53:30 a.m. (InCD4 driver for win NT/2K/XP)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[Leo7]

Here's the Nero CD-DVD Speed report:

Nero CD-DVD Speed: Disc Info
Información básica
Tipo de disco: : DVD-R
Tipo de norma : DVD-R
Fabricante: : Verbatim
MID : MCC 03RG20
Velocidades de grabación: : 2.4 X - 4 X - 8 X - 12 X - 16 X
Capacidad en blanco : 4.38 GB
: 4489 MB
: 4707321856 bytes
Información extendida
Capas : 1
Uso : General
Información del grabador
Estado de disco : Vacío
Datos de bajo nivel
Pre-recorded Information in Lead-in (0Eh)
0000 - 01 40 C1 FD 9E D8 52 00 02 85 0D 0E 88 9A 80 00 - .@....R.........
0010 - 03 4D 43 43 20 30 33 00 04 52 47 32 30 20 20 00 - .MCC.03..RG20...
0020 - 05 88 80 00 00 00 02 00 E0 D4 06 00 18 EE 91 7C - ...............|
0030 - 78 FB 91 7C FF FF FF FF 71 FB 91 7C 18 6A DA 77 - x..|....q..|.j.w
0040 - 51 6A DA 77 00 00 16 00 02 00 00 80 30 00 00 00 - Qj.w........0...
0050 - 18 00 00 00 30 00 00 00 18 D5 06 00 40 00 01 00 - ....0.......@...
0060 - 0B 00 00 00 20 D4 06 00 4E 00 4E 00 98 D5 06 00 - ........N.N.....

Oh, I'm sorry it's in Spanish, just ask if there's something you don't understand.

[Chewy]

You are fine, I would test those burns in another standalone, if you can't find verbatim dvd+r's to use I would buy another dvd player

I would also reccomend uninstalling INCD and using the clean tool just to be safe, it was never intended for windows xp

[Leo7]

OK, I'll see what I can do.

Thank you very much for your help.

[soup]

Nero Clean Tool for InCD.

Edit: that link no longer works, I just tried it sorry.

Edit: try this one: http://ww2.nero.com/nero6/eng/Clean_Tools.html

[Leo7]

It works!!!! Thank you so much, I can barely explain the peace of mind that you have awarded me...

Just done a final trial after having done everything you recommended, and it worked perfectly this time. I had totally lost my hope... Thanks again, I wish I could return you the favour somehow. Just let me know.

Cheers.

Leo.